Velton W. Showell

Home

Our Team

Velton W. Showell

Customer Service Leadership at "Sticky U"

The Fountain of New Life Church kicked off its "Sticky University Training for 2011" with Workshops on three Saturday Mornings for the Ministers, Deacons, Team Leaders, Staff, and Ministry Leaders and Workers. The Workshops focused on understanding the correlation between Customer Service and serving the churches Worshipers. The focus on service is important and the key to creating a distraction free environment to allow the worshipers to focus on the message being delivered and develop a feeling of inclusion and desire to return again and again. To accomplish Pastor Wayne Lomax retained Strategic Solutions LLC and the services of SR. VP of Sales & Marketing Velton W. Showell III to write, develop, and present a workshop entitled “Customer Focused Leadership” with the target of treating worshipers with the same techniques developed to provide top level customer service.

The workshop was very well received by all who attended and the results were the beginning of the process to analyze current church procedures and business practices to insure that they provide the best opportunity for service a Five Star level.

Velton W. Showell III

Sr. VP Sales & Marketing at Strategic Solutions LLC, Showell leads the sales, marketing, and training divisions of the company. A graduate of Rutgers University with a BA in Economics and a Minor in Personnel and Human Resources Management, Showell has spent over 25 years in the hospitality industry leading award winning sales operations for Global Hyatt, Inter-Continental Hotels & Resorts, Starwood Hotels and Resorts and most recently held the position of Director of Sales for Marriott International at the Doral Golf Resort & Spa.

Velton is a business consultant and trainer known for his wit and wisdom. Customers everywhere appreciate his humorous style and useful techniques, as he combines research and theory with real life experience. In addition to his role as Vice-President, Velton helps organizations select programs and resource materials that deepen and sustain their business opportunities. His energy has been widely appreciated by our clients. Velton is considered on of the nations leading business experts in sales and marketing. His ability to find common language with team members while building a cohesive environment is well documented.

Author of the book "Prospecting, the Key to Your Future Success", Showell is a Certified Sales Trainer and Award Winning Sales Leader. Also recently featured as a Local Hero and Pacesetter in Black Meetings and Tourism Magazine, he is a Prince Hall Mason, a Shriner, and a member of Omega Psi Phi Fraternity Inc.